Privacy Policy for Peer Networks Chatbot
Effective Date: October 1st, 2024
This Privacy Policy outlines the principles governing the collection, usage, and protection of personal and non-personal data by PeerNetworks Chatbot (“the Service”). This document is designed to ensure compliance with data privacy regulations, as mandated by OpenAI, while clearly informing users about their data rights and the Service’s data handling practices.
By using the Peer Networks Chatbot, you agree to the terms outlined in this Privacy Policy. Please review this policy carefully to understand how your information will be handled.
1. Information We Collect
In the course of providing the Service, we may collect various forms of information from users, including:
- Personal Information: This includes, but is not limited to, your name, email address, or other personally identifiable information voluntarily provided by you.
- Usage Data: We may automatically collect non-identifiable data such as your device type, browser, IP address, interaction times, and pages viewed during your engagement with the Service.
- User-Generated Inputs: Any queries, responses, or text inputs you provide while interacting with the chatbot may be temporarily stored to enhance service functionality or for debugging purposes, subject to Section 3.
2. How We Use the Information
The data collected from users serves several essential purposes:
- Service Functionality: To facilitate and improve the functionality of the Peer Networks Chatbot by analyzing user interactions and making enhancements based on feedback.
- Communication: To respond to any inquiries or feedback you may provide during your use of the chatbot.
- Compliance: To ensure that the Service complies with applicable legal, regulatory, and operational requirements, safeguarding the integrity of the data processing system.
- Performance Monitoring: To understand user behavior patterns and improve the performance and security of the Service.
3. Data Retention and Storage
We retain user information only for the period necessary to fulfill the purposes for which it was collected. This includes:
- Session Data: User-generated inputs and interactions are typically stored for the duration of your active session. Once the session ends, this data may be anonymized or deleted, except in cases where temporary retention is required for operational improvements or debugging purposes.
- Aggregated Data: Non-personal, anonymized data may be stored for analytical purposes to improve the overall quality and security of the Service.
4. Information Sharing
We limit the sharing of your information to necessary and lawful circumstances, including:
- Third-Party Service Providers: We may engage trusted third-party vendors to provide necessary services (e.g., data hosting, analytics) on our behalf. These parties are obligated to adhere to confidentiality and data security standards aligned with this Privacy Policy.
- Legal and Regulatory Obligations: In cases where disclosure of data is required by law, regulation, or legal process, we may release the minimum necessary information to comply with such requirements.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to optimize your experience on the Service. These tools allow us to understand your preferences, track session activities, and enhance the functionality of the Peer Networks Chatbot.
You have the option to disable cookies in your browser settings, although doing so may affect the performance of the Service.
6. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. While no security system is infallible, we continuously monitor and improve our practices to safeguard your information.
7. Your Rights
Depending on your jurisdiction, you may have certain rights concerning your personal information, including the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us at the provided details below.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review the policy periodically. Your continued use of the Service following any updates constitutes your acceptance of the revised Privacy Policy.
9. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:
Oregon Mental Health Consumers Association (OMHCA)
Email: kevin@omhca.org
Mailing Address: 3625 Southeast 16th Avenue, Portland, Oregon
PeerNetworks is a project of Pulse Carriers, LLC and the Oregon Mental Health Consumers Association.